Event

On November 21, 2024, Sedafiat Sdn Bhd proudly hosted two significant meetings for the concessionaire companies providing healthcare support services under the Ministry of Health Malaysia (MOH). The meetings included the Executive Meeting for Hospital Support Services (No. 3/2024) and the Project Monitoring Committee (PMC) Meeting (No. 3/2024), attended by the Chief
Executive Officers of five concessionaire companies. 

The Executive Meeting, chaired by Ts. Huszian Bin Husin, Director of Engineering Services at the Ministry of Health Malaysia, served as a crucial platform to discuss emerging issues and reinforce strategic cooperation between the concessionaire companies and MOH. The primary objective of this engagement was to enhance service delivery and efficiency in hospital support services across
Malaysia. 

Following the Executive Meeting, the Project Monitoring Committee (PMC) Meeting was also chaired by Ts. Huszian on behalf of the Director-General of Health Malaysia. The core focus of this session was to evaluate the performance of the concessionaire companies for the third quarter of 2024.

During this assessment, Sedafiat Sdn Bhd achieved a momentous milestone by maintaining a five-star rating with an outstanding score of 98.93% in the Company Performance Assessment (CPA). This record-breaking achievement marks the highest rating ever attained in the history of hospital support services in Malaysia.

In recognition of this exceptional accomplishment, Sedafiat's Chief Executive Officer, Datuk Hj Ag Buhtamam Hj Ag Mahmun, was presented with a certificate of appreciation by Ts. Huszian Bin Husin, representing the Director-General of Health Malaysia. This achievement reflects the relentless dedication and commitment of Sedafiat’s workforce towards service excellence and operational efficiency. 

Beyond the formal meetings, Sedafiat took the opportunity to launch the Sedafiat Technology Innovation & Creativity (STIC) Program, which focuses on Digital Transformation and Artificial Intelligence (AI). The company also introduced two newly published books - Fast Fixes: A Quick Guide to Biomedical Equipment Maintenance and the STIC 2023 Program Book. The launch event was further enriched by an exhibition featuring the top 10 teams from previous STIC competitions, showcasing groundbreaking innovations in hospital support services. Among the distinguished visitors to the exhibition were a group of students from Politeknik Kota Kinabalu, highlighting the program’s impact on the younger generation and the future of healthcare service innovation. 

The event concluded with an appreciation gala dinner, a gesture of gratitude from Sedafiat to the attending Chief Executive Officers, company representatives, and hospital directors who participated as special guests. This celebratory evening not only recognized the collective achievements of all parties involved but also reinforced the spirit of collaboration and excellence in the healthcare support service industry.

The success of these meetings and associated events underscores Sedafiat’s unwavering commitment to pioneering innovation, efficiency, and top-tier service delivery in Malaysia’s healthcare sector. This accomplishment cements Sedafiat’s status as a leader in hospital support services, continuously striving for excellence in partnership with the Ministry of Health Malaysia.