Sedafiat Sdn. Bhd. is fully committed to upholding the highest standards in delivering Hospital Support Services by embracing a holistic approach to Quality, Information Technology, Information Security, Environmental, Occupational Health and Safety, and Medical Device Management. We consistently ensure that all services provided align with applicable laws, regulatory requirements, and international standards including ISO/IEC 20000-1, ISO/IEC 27001, ISO 13485, and EQA 1974.
Our policies reflect our commitment to:
These guiding principles serve as the foundation of our operations and are communicated, understood, and practiced at all levels of the organisation. Sedafiat shall ensure that all policies are reviewed regularly to remain relevant, effective, and aligned with our strategic goals.
Sedafiat Sdn. Bhd. is committed to the continual improvement in the delivery of medical device maintenance services, decommissioning and disposal. Sedafiat Sdn. Bhd. strives to be acknowledged by all of our customers and stakeholders as the leading company in the provision of medical device maintenance services, decommissioning and disposal.
The Top Management will ensure quality standards are communicated and reflected in the way we conduct business with our customers, both internally and externally. All our team members are fully aware and have internalised the ultimate aim of ensuring that our services consistently continue to satisfy customer requirements as well as any applicable regulatory and other requirements as stipulated by ISO 13485:2016.
Sedafiat Sdn. Bhd. will make available the necessary training, information, and support to pursue this quest for quality excellence. Our aim is to exceed customers’ expectations by delivering high quality services and sustainable effectiveness of the management system. Sedafiat Sdn. Bhd. will maintain an environment that fosters continual quality improvement in all areas of its operations.
Sedafiat Sdn. Bhd. is committed to implementing, maintaining, and continually improving IT Services and Information Security Management System in management and provision of Hospital Support Services within the context of the organization. Sedafiat Sdn. Bhd. strives to be acknowledged by all our customers and stakeholders as the leading company in the provision of IT Services and Information Security Management system. Sedafiat will continuously endeavor for the development of achieving the information security objectives.
The top management will ensure quality standards are communicated and reflected in the way we conduct business with our customer, both internally and externally. All our team members are fully aware and have internalized the aim of ensuring that our services consistently continue to comply with any applicable regulatory and other requirements as stipulated by ISO/IEC 20000-1 and ISO/IEC 27001.
Sedafiat Sdn. Bhd. will make available the necessary training, information, and support to pursue the quest for quality excellence. Our aim is to exceed customer's expectations by delivering continual improvement of IT Services and Information Security Management System.