Sedafiat Sdn. Bhd. delivers a comprehensive range of solutions in maintenance, engineering, cleaning, linen and laundry, and healthcare waste management services that caters to the client’s requirements and add values to their operations.
Under the provision of Hospital Support Services, Sedafiat Sdn. Bhd. provides Facilities Management Services that includes the overall management of human resources, management and planning, policies and procedures, management of facilities, tools and equipment, quality and improvement activity, safety health and environment, technical support and special requirement. Sedafiat Sdn. Bhd. delivers a comprehensive range of solutions in maintenance, engineering, cleaning, linen and laundry, and medical waste management services that cater to the client’s requirements and add values to their operations. We undertake full responsibility in the planning, execution, control and monitoring of all tasks related to the maintenance function through a single point of management contact.
Sedafiat Sdn. Bhd. provides facilities engineering maintenance services to the contracted hospitals which include efficient and regular servicing of plant and equipment, minimizing breakdowns and interruptions, prompt response and rectification, maximize system efficiency and energy conservation, and forward planning. The solutions that we deliver are oriented towards maximising the asset life cycle value in ensuring continuous optimum performance of the infrastructures, facilities and buildings driven through predictive, pre-emptive and reactive maintenance approach in ensuring patient care services can be provided with minimum disruptions as well as assuring the comfort of our patients, hospital staff and visitors.
Biomedical engineering maintenance services is a comprehensive maintenance programme that encompasses the management and maintenance of all the biomedical equipment and devices in the contracted hospitals. Our team of dedicated engineers and technicians ascertain that every biomedical equipment undergoes comprehensive planned preventive maintenance on a regular basis and perform scheduled corrective maintenance to any breakdown within a stipulated response time. We ensure all biomedical equipment functions according to its originally designed specifications in providing a safe and functional environment for patients, operators and employees within the hospital facility. Through the provision of comprehensive maintenance services, medical personnel are capable of providing services to patients with minimal downtime.
Sedafiat Sdn. Bhd. holds vast experience and a wide array of expertise in delivering timely, reliable, and efficient healthcare waste management solution to the vast majority of healthcare institutions within the state of Sabah and Federal Territory of Labuan. We provide comprehensive healthcare waste management services to all the contracted hospitals and private healthcare institutions within the region, which encompasses transportation, collection on-site, the supply of consumables and treatment and safe disposal of wastes. Sedafiat Sdn. Bhd. holds a fleet of licensed and well-maintained vehicles operated by dedicated and trained operators. Our collection of healthcare wastes is handled with care by trained personnel to ensure safe and efficient handling. Our healthcare waste treatment facility offers an innovative technology in medical waste disposal which complies with all legislation and adheres to strict safety standards.
We deliver comprehensive cleaning solutions that utilises the latest technology in cleaning equipment and materials, carried out by professionally trained personnel adhering to the highest international standards and practices set by the British Institute of Cleaning Sciences. We take great pride in ensuring the maintenance and cleanliness of the hospital facilities that includes wards, clinics, labour rooms, operating theatres, laboratories, pharmacies, corridors, public areas and administration offices, are carried out efficiently, effectively and safely that meets the client’s requirements and specified guidelines in creating a clean, healthy, hospitable patient environment.
Sedafiat Sdn. Bhd. delivers comprehensive linen and laundry services to the contracted hospitals that includes the management of linen processing, collection, delivery, procurement and inventory. We are committed to ensuring quality, clean, adequate and timely supply of linens are consistently being delivered for the comfort and safety of the end users. Each linen under our supervision goes through a conscientious degree of care, using highly stringent processes throughout the entire laundry process so as to exceed the end user’s expectation.
Under the new Hospital Support Services Concession Agreement, we provide additional services under a Sustainability Programme. This programme focuses on Indoor air quality, energy management and the principles of Reduce, Reuse and Recycle (3Rs).
Good Indoor Air Quality (IAQ) is essential for a healthy indoor environment in safeguarding the health of the building occupants and contributes to their comfort and well-being. IAQ is especially important in regards to the environments within the healthcare facilities, whereby the patients within the facility as well as the staff caring for them, are directly impacted by the quality of air inside the building. In our efforts to improve IAQ within the healthcare facilities, we identify any potential health hazards and maintain IAQ within acceptable levels according to safe working condition. We conduct monthly walk through inspection, perform regular IAQ assessment and deliver solutions for rectification in preventing Sick Building Syndrome (SBS).
Sedafiat Sdn. Bhd. establishes, implements, maintains and continually improve on "Efficient Management of Electrical Energy" of the contracted hospitals under its provision, in accordance with the regulatory requirements. We provide Sustainable Energy Management Programme for all hospitals and examine potential sources of renewable energy to implement renewable energy project and action plan that includes measurement and documentation for continuous improvement. Our team of engineers under the Sustainable Energy Management Programme provides technical advice that relates to the operation and maintenance of major engineering systems in ensuring the hospital’s energy wastages is minimized, as part of energy conservation target.
As the foundation for sustainable waste management, the concept of Reduce, Reuse, and Recycle (3R) provides an environmentally friendly alternative in dealing with the increasing number of wastes generated at the hospitals. Under the Sustainability Programme, Sedafiat Sdn. Bhd. establishes, implements and monitors the 3R Programme in all the contracted hospitals under its provision towards achieving a five percent of waste reduction. We conducted various awareness programmes and campaigns throughout the hospitals, as well as provide collection centres for recyclable items, in our efforts to reduce solid wastes and instil 3R culture among the hospital occupants.
As a company that recognize the significance of utilizing technology and innovation as part of its strategic management approach in delivering quality added value services, Sedafiat Sdn. Bhd. had taken a big step forward in enhancing the help desk service by introducing the first centralized contact center solution in the Hospital Support Services industry.
Sedafiat Call Centre (SCC) is a centralized platform that provides 24 hours / 7 days a week help desk service to all the 26 hospitals in the state of Sabah and Federal Territory of Labuan. Since the commencement of Sedafiat Call Centre’s operation in the year 2017, Sedafiat Sdn. Bhd. had received recognition from the Ministry of Health Malaysia, for its effort in transforming the help desk service in the Hospital Support Service industry, towards a more efficient and effective delivery system that helps minimizes the inquiry time for hospitals scheduling maintenance, services or status of assets.
Sedafiat Sdn. Bhd. is one of the leading integrated facility management company in Malaysia that specialises in the provision of non-clinical healthcare support services.
Sumbangan untuk Mangsa Banjir di Pitas pada 4 Februari 2017
Friendly match between Sedafiat FC and UMS Investment held at UMS football field.
Anjuran bersama Dewan Muda DPMM dan Sedafiat Sdn. Bhd.
Majlis Berbuka Puasa Sedafiat Sdn. Bhd. pada 14 Jun 2017 dan Penyampaian sumbangan kepada : Rumah Anak Yatim AS Sakinah Kinarut, Rumah Tahfiz Sahabat Prihatin Sabah, Tebobon, Sekolah Agama Negeri Kota Kinabalu, Sembulan, Maahad Tahfiz Al-Quran Wassunnah Aminuddin Papar.